Privacy Policy
MSPH Solutions ("we," "our," or "us") develops and publishes a variety of mobile applications and services ("Apps" or "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use any of our published applications, including current and future apps made available through app stores and other distribution platforms.
By using any of our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on the features and functionality of a particular App, we may collect or process the following types of information:
Information You Provide
Some Apps may require access to information stored on your device in order to provide their intended functionality, such as:
- Text messages (SMS/MMS)
- Media files (photos, videos, audio)
- Documents and downloaded files
- Contacts
- Notifications
- Backup and restore data
Such information is processed solely to provide the functionality requested by you and is generally stored locally on your device unless otherwise stated within the App.
Automatically Collected Information
When you use our Apps, certain information may be collected automatically, including:
- Device model and manufacturer
- Operating system version
- App version
- Device identifiers
- IP address
- Language settings
- Crash reports and diagnostic information
- Usage statistics and performance data
This information helps us improve app performance, troubleshoot issues, and enhance the user experience.
Third-Party Services
Our Apps may use third-party services that collect information used to identify you or improve service quality. These providers may include:
- Google Play Services
- Google AdMob
- AppLovin
- Meta (Facebook Audience Network and related services)
- Firebase Analytics
- Firebase Crashlytics
Each third-party provider maintains its own privacy policy and data handling practices.
Advertising
Some of our Apps may display advertisements provided by third-party advertising networks. These networks may collect device identifiers, advertising identifiers, IP addresses, and usage information to provide personalized or non-personalized advertising in accordance with applicable laws and platform requirements.
You may manage advertising preferences through your device settings where available.
Log Data
Whenever you use our Services, we may collect information in the event of an error or crash. This data may include:
- Device IP address
- Device name
- Operating system version
- App configuration
- Time and date of use
- Diagnostic and crash information
This information is collected through third-party analytics and crash reporting tools and is used solely to improve our Apps and Services.
Cookies and Similar Technologies
Our Apps generally do not use cookies directly. However, third-party SDKs, analytics services, and advertising providers integrated into our Apps may use cookies or similar technologies to collect information and improve their services.
You may choose to disable certain tracking technologies through your device settings where available.
Permissions
Different Apps may request different permissions depending on their intended functionality. Examples include:
- SMS permissions for message backup, recovery, or management features
- Storage permissions for saving, restoring, importing, exporting, or managing files
- Notification access for notification-based features
- Contacts access for communication-related functionality
- Camera access for scanning, capturing, or image-related features
- Microphone access for audio-related features
- Media and file access for recovery, backup, cleaning, or management features
Permissions are requested only when necessary for the specific functionality of an App. Users may revoke permissions at any time through device settings, although some features may no longer function correctly.
Data Storage and Security
We value your trust and strive to use commercially acceptable measures to protect information processed by our Apps. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Whenever possible, data processed by our Apps remains on the user's device and is not transmitted to our servers.
How We Use Information
Information collected through our Apps may be used to:
- Provide and maintain app functionality
- Improve app performance and reliability
- Analyze usage trends
- Detect and prevent fraud or abuse
- Display advertisements
- Respond to user inquiries and support requests
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell users' personal information.
Information may be shared with:
- Service providers that assist with analytics, advertising, crash reporting, and app functionality
- Legal authorities when required by applicable laws or regulations
- Other parties with your consent
Links to Third-Party Websites
Our Apps may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties. Users should review the privacy policies of any external services they visit.
Children's Privacy
Our Apps are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been provided, we will take reasonable steps to remove it. Parents or guardians who believe their child has provided personal information may contact us.
International Users
Your information may be processed in countries outside your country of residence. By using our Apps, you consent to such processing where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within our Apps, app store listings, or associated websites. Continued use of our Apps after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at:
MSPH Solutions
Email: msphelm@gmail.com